Refund policy

A. Instructions on withdrawal

Introduction
Consumers have a right of withdrawal in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their self-employed professional activity:

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform us (Christoph Jadanowski, Gladiolenweg 18, 90768 Fürth, Germany, Tel.: +49-1787831276, Email: info@endurocult.de) of your decision to withdraw from this contract by means of a clear statement (for example, a letter sent by post or an email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.
You may also exercise your right of withdrawal online on the website at https://www.endurocult.de/apps/widerruf. If you use this online function, you will immediately receive an acknowledgement of receipt on a durable medium (for example, by email), including information on the content of the withdrawal declaration as well as the date and time of its receipt.
To meet the withdrawal deadline, it is sufficient for you to send your notification concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (except for the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no event will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired.
We shall bear the cost of returning the goods.
You are only liable for any diminished value of the goods if this diminished value results from handling the goods in a way that was not necessary to establish their nature, characteristics and functioning.

B. Withdrawal form

If you wish to withdraw from the contract, please complete this form and return it.
To
Christoph Jadanowski
Gladiolenweg 18
90768 Fürth
Germany
Email: info@endurocult.de
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / received on (*) __________________
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Name of the consumer(s)
________________________________________________________
Address of the consumer(s)
________________________________________________________
Signature of the consumer(s) (only if notified on paper)
_________________________
Date
(*) Delete as appropriate