Refund policy
REFUND POLICY
Right of Revocation
You have the right to revoke this contract within fourteen days without stating any reasons.
The revocation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, have/has taken possession of the goods.
To exercise your right of revocation, you must inform us (Christoph Jadanowski, Gladiolenweg 18, 90768 Fürth, info@endurocult.de, Phone: +49-178-7831276) of your decision to revoke this contract by means of a clear statement (e.g., a letter sent by post, fax or email). You may use the attached sample revocation form, but it is not mandatory.
To meet the revocation deadline, it is sufficient for you to send your communication concerning the exercise of the right of revocation before the revocation period has expired.
Consequences of Revocation
If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs (except for any additional costs arising from your choice of a different type of delivery than the standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive the notification of your revocation of this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiration of the fourteen-day period.
We will bear the cost of returning the goods.
You shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
SAMPLE REVOCATION FORM
(If you wish to revoke the contract, please fill out this form and send it back.)
To
Christoph Jadanowski
Gladiolenweg 18
90768 Fürth
info@endurocult.de
I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)
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Ordered on ___________________ (*)/received on _______________________(*)
Name of consumer(s) ______________________________________
Address of consumer(s)
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Signature of consumer(s) (only if communicated on paper) |
(*) Delete as applicable
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